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Cannot update latest microsoft vulnerability patches

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Hello to all,

 

I'm completely new to Landesk so I apologise if the question may be trivial.

I need to check the situation of a customer's environment who uses Landesk 9.6 and recently renewed the license.

He was using Landesk for patching Windows clients only.

 

First of all I need to understand if the license is correct, and I think yes:

 

 

I tried to download the latest Microsoft patches, since for what I know they were still stuck at 2015...

The download process seems to go well, but then I have this situation:

 

1 - on Patch and Compliance tool, I can see that some of the updates after 2015 have an icon with a question mark, some others with a red cross:

 

(example)

What do these icons mean?

 

2 - in the Patches folder, even deleting all what it was inside and re-launching the update task, the "new" downloaded patches arrive to the same date (more or less 7/2015).

 

I can't understand if it's a matter of license or configuration, I need to download all the new patches in order to deploy them.

 

Can you help me?

Thanks


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