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Inspect and Real-Time Inventory not working on 2016.3 Agent

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Hello all,

 

The Inspect option does not display information, it states: "unable to contact the device". In the agent settings, I have Real-time inventory and monitoring checked, please see the screen shots below:

 

 

Also, I found the older agent works just fine with the inspect option, I've compared both agents and all settings appear to be the same.

 

Thank you!


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