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How can I manage multiple sites in multiple countries?

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Hi,

 

I have recently started managing many Ivanti EPM servers globally across many countries including places like UK, Brazil, Australia, UAE, India, South Africa and USA. I have just finished upgrading all servers to Ivanti EPM 2018.3 so they are all on the same software version. The servers are all configured different with different settings and strategies around security patching, software distribution, OS Provisioning, reporting/alerting, etc. Each country and office has it's own Ivanti EPM instance which do not currently communicate with each other.

 

I am looking to centralise, standardise and simplify everything. I am looking for advise on the best strategy of how to do this. I am currently researching into this to find all the options and then weigh up the options. In the UK I have a distribution point setup locally at one site as a test to see how this works but I am not sure this would be the best option globally when the Core server is in the UK as I imagine the replication would be slow. The other option is to have a rollup core which I don't know much about as yet but I am looking into. As far as I am aware a rollup core communicates with many different instances of Ivanti EPM and stores information from them all based on whatever criteria you set, this might be a better option as at least I could hopefully see what is happening on the servers from a central point. What I was really hoping for though is that I could have an Ivanti EPM core server in each site and they could do some sort of Core Synchronisation back to the Master Core server in the UK similar to a Master and a slave server. I would then make it so each onsite IT contact can only do things relating to clients in their office and things like security patching are completely standardised and the same across countries with exceptions where needed.

 

Does anyone know if this is possible from a technical point of view or have any ideas of how managing multiple countries can be made easy? I don't know if I am on the right track with the right line of thought or if there are other ways of doing what I want? I know there are other factors to consider like office politics and local laws of what information/data you can retain etc but that is less of an issue right now.

 

Any help is much appreciated and thank you in advance.

 

Kind regards,

Luke


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