Environment:
LDMS 9.0, 9.5 & 9.6
Review Date:
17.11.2014
Description:
LDDellOMCI.exe is a client side part of Landesk Agent - OMCI stands for Open Manage Client Interface and this executable checks if the system is OMCI compatible.
OMCI should be usually available on Dell OptiPlex, Dell Precision Workstation and Dell Latitude client systems. Purpose of OMCI is to remotely manage assets, monitor system health etc.
Should you be using a machine(s) where Sophos AV is installed along with an LDMS agent, you may notice issues on those boxes when they try to download Sophos new AV definitions from the Internet. It's because both Sophos and LDDellOMCI use the same port 51234.
Solution:
1. On the client with Sophos AV, open the below file in Notepad:
\Program Files (x86)\LANDesk\LDClient\landesk.provider.collector.startup.xml
2. Go to the following line:
<file name="LDDellOMCI.exe" iomethod="sock" port="51234" />
3. Modify the port number accordingly to your needs.
4. Save the file and reboot the device.