Hello all,
We are trying to clear a good number of TPM chips in HP notebooks through landesk with the "TPM Reset to Factory Defaults" BIOS option through LANdesk, we can change just about any other BIOS setting through LANdesk but when we try to change either this option or "Reset BIOS security to factory default" we receive the following error:
HP BIOS Setting
Applying new BIOS settings
Reset BIOS security to factory default: Access is denied.
ERROR: Unable to apply all settings.
We have set up a BIOS password first, but this didn't help, can you point me in the right direction acquiring the access we need?
Thanks in advance.