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What is the difference between a security scan and a compliance scan
I'm new to LanDesk. I'm interested in the difference(s) between a "security scan" and a "compliance scan" and how they are used differently? And which one is done before installing patches and which...
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Query Help to find a file on the PC.
I'm using 9.5 and want to be able to location a file on a PC in a specific folder.Need to know how to do the Query.
View ArticleRemote client upgrade options
All, we have subset of our environment that are remote (off network) users. We would like to develop a method to get the clients upgraded to the latest LDMS client without forcing them to bring the...
View ArticleSecurity Scan failed : Could not process data
Security Scan failed : Could not process dataThe issue id for one Server which has LANDesk Agent Installed but inventory is not showing properly in LANDesk console.
View ArticleWindows Hanging at Welcome Screen
We are having an issue with Windows hanging at the Welcome screen on logging in. Is there ANY possibility that LANDesk is doing something in the background at login that could cause this? Has anyone...
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view all devices needing reboot
Is there a console view in the the web interface or in the console that will show devices that need rebooted for any reason?
View ArticleUnable to open Remote Console
After I log into the remote console on a particular machine I get a message that reads, "Connection Failed, Object reference not set to an instance of an object." Below is the section of...
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some services unable to auto start at agent machine boot
To whom it may concerns, One of our customers used ESET NOD32 5, and implemented LDSS agent recently. The endpoint security component just only enable shadow copy (log only). But some of services...
View ArticleInput String was not in a correct format when updating definitions
I continue to get the following error: "Input string was not in a correct format" when updating my definitions. It doesn't appear to be holding anything up, but I'm curious as to why this has shown up?...
View ArticleLD9.6 reboot setting
Hi,I've running LD 9.6 and I'm currently testing the new reboot settings. I've configured "Detect whether reboot is needed" in the reboot settings also the user should get a promt before rebooting. We...
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Issues with Remote Control
HiMy Service Desk team are having issues with Remote Control via their citrix console session. They are able to use a local console install without issue. I've tried installing the Remote Console that...
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Cisco Meetingplace Plugin, silent msi install/uninstall still requires UI
I need to uninstall the Cisco Unified MeetingPlace plugin for Outlook. The plugin is on our image and was installed using an EXE so I cannot use the MSI uninstall as it doesn't see it. My workaround...
View ArticleOS Lisence
Hi All,now I'm Using LANDesk SS 9 SP 4,I want to ask, how can LANDesk look for OS client licence ??Thanks
View ArticleIs there a standalone remote console install for Landesk 9.6?
Hi, We are getting ready to upgrade from Landesk v9.0 SP3 to v9.6. I was wondering if there's a standalone installation to update all our remote consoles to v9.6 or do I need to use the full 9.6...
View ArticleSchedule an Auto Populated Incident
Does anyone know if it is possible to schedule within the IM process to schedule an auto populated incident? If I have a template, I would like the system to automatically create this incident at a...
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Server 2012 changes network profile
Has anyone else run into a situation where installation of the LANDesk agent is changing their network location profile? This is happening for us with 9.5 SP2 and 9.6 agents, only on Server 2012 R2. If...
View ArticleMonitoring Desktops
Is there a function in LDMS to monitor software installs on desktops of users with Admin rights?
View ArticleHow to change the location of the SDMCACHE folder on 9.6 clients.
Issue:How can you move the location of the SDMCACHE folder on clients in Management Suite 9.6? Solution:Change the location in the line...
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DNS Alias in Client Configuration
Has anyone successfully implemented a DNS alias in the client configuration instead of the Core Server Name? We would like to move away from using the Core Server name in the client config to...
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Reply e-mail in Reporting couldnt be filled
Hello, I have problem with schedule task (reports). I want to set reply email but each time when I save it and open it back I will get empty this field. Could you help me? Version of LD is latest...
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