Is it possible to modify the default URL used for the "Software license monitoring" tool in the IEM 2017.3.2 console? I need ours to use the FQDN rather than just the server name.
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Change URL for software license monitoring
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Update Drivers
Hello,
So, I am trying to mitigate the Synaptic Vulnerability and I am getting no where fast.
I've created a distribution package but it fails. I believe it is failing because the wrong "Latest" driver for this model of laptop was used. Per Hp's bulletin these laptops need version 17.#.#.25 to mitigate the Synaptic debugger vulnerability. Many of these laptops have version 19.# installed, which according to HP's bulletin is a version that is vulnerable.
So, I need to get 19 off the laptops to install 17. Unfortunately my switches to force an install don't seem to work. How do I remove a driver to install a different one using Landesk?
Thanks,
Matt
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Core Server Service Update version
Hello,
I'm planning on doing a Service Pack Upgrade to fix some issues that are addressed in SU3 (the software distribution failing due to pending reboots, and not being able to add newer .inf files to the WinPE image)
EDIT:Correction the fixes are in SU4
I will be following the steps in this how to https://community.ivanti.com/docs/DOC-61649
I want to make sure that I am installing the correct update that will be compatible with the current core version.
I'm asking if the version I have highlighted is the correct one to download am I downloading for 2016 or 2016.3?
Thanks in advance!
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Can´t change scheduler login
Hello,
what are the requirments to change login in the scheduler service? When I´m trying to change it in Configure/Services/Scheduler/Change login it won´t apply.
It ends up with an error "Failed to grant logon as a service rights". The credentials are for the client PC,
Thank you
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How to configure the default state of Agent Status Options
Issue
I want to change the default Agent Status Options that my remote console users use.
Cause
remote console users may be seclection the incorrect Agent Status Options and perform tasks on the incorrect target machines.
Resolution
Run the following SQL query on your LDMS/EPM database.
SELECT * FROM [<DatabaseName>].[dbo].[KeyValue] Where ApplicationName= 'AgentStatus'
As in the screenshot, you will see XML data in the StringValue field. One row per user account.
1. We recommend setting the Agent Status Options as you want for one user.
2. Refresh the SQL query.
3. Copy the StringValue to the StringValue of the other users that you wish to have the same options chosen.
4. The options should be instantly changed with no reason to reboot or relogin to the console.
Note:There is currently no way to select an overall default option selection
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Updating software based on inventory scan results?
Hi there- I'm a pretty new admin, so still learning what it can and can't do... basically, I've been asked to accomplish the following:
- Immediately scan any workstation when it boots up.
- Determine whether or not it has the specific version of software (Citrix Receiver) that we currently support.
- If necessary, either downgrade or update the endpoint based on whatever was scanned into the inventory.
I'm not really seeing, nor finding an article for, an obvious way to accomplish this and I'm wondering if it's something EPM (Landesk) can even do. We also have workspace management (appsense).. again with a fresh new admin who is still learning, and part of me wonders if that is a better way of accomplishing this task?
TIA!
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Condition of Microsoft Visual C++ when Ivanti agent installation
Hello,
I have a question about Microsoft visual c++
I see Microsoft visual c++ 2013, 2015 process on Process Explorer Program when Ivanti install the agent
So I want to know the condition of Microsoft visual c++ version, What version that Ivanti agent is required?
THANK YOU.
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Multi-step Software Distribution with a Reboot
Is there a way to create a multi-step distribution which contains a reboot?
What I want it to do is:
1) Run an uninstaller
2) Reboot the system USING THE SPECIFIED REBOOT AGENT SETTINGS (note, this means the 'reboot' action in provisioning or package bundle will NOT work, as it does not trigger the accepted reboot window that Vulscan does)
3) Wait for the Vulscan prompt to time out, or for the user to select 'reboot now'
4) Upon reboot, run an installer
I had tried to make it execute Vulscan with the switches calling for the specific behavior I want:
vulscan.exe /ob:RebootBehavior=<my reboot behavior ID> /rebootwithui
However, provisioning just moves on to the next step after it launches Vulscan, not waiting for it to finish its process.
The 'Reboot' action for some reason isn't tied in with the Agent's reboot settings (I will be polite... I will be polite...) and only limits you to set a timer of 100 seconds.
In the past I had to resort to some really messy methods, like copying the installer script to the runonce in registry... but there has to be a better way to do it!
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Need H/W & S/W requirements for Deploying Ivanti Inventory Manager
Hi
I have planned to deploy Ivanti Inventory Manager (Inventory components of Ivanti Endpoint Manager) on our org with approx 8k clients. I want to know if below Configuration is enough
Core Server : Server 2012 R2, 8 Cores, 16GB Ram, Virtual,500GB Storage
Database Server : Create a Database Instance on an existing SQL Server 2012. Please let me know the Sizing and requirements I should consider for creating a Database Instance and using it for Ivanti Endpoint manager.
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After creating and deploying new agents 2017.3 SU 2 device do not show up in the console.
Even after doing an inventory scan nothing happens, is there a fix to this?
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Landesk Management Suite 2016 Force Reboot when Global Setting is Never Reboot
In our organization the global reboot setting for our Agent is set to Never Reboot.
What are my options for bypassing this for one of my distribution packages that needs to reboot before installation?
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MBSDK-AddDeviceToScheduledTask return false
Hi,
I can’t add a computer to a scheduled task using the MBSDK.
This Powershell return false :
$landeskService = New-WebServiceProxy -Uri http://coresrv/MBSDKService/MsgSDK.asmx?WSDL -UseDefaultCredential
$landeskService.AddDeviceToScheduledTask(170,"PCNAME")
And direct HTTP request "http://core/MBSDKService/MsgSDK.asmx/AddDeviceToScheduledTask?taskId=170&deviceName=PCNAME"
return :
<?xml version="1.0" encoding="UTF-8"?>
<boolean xmlns="http://landesk.com/MBSDKService/MBSDK/">false</boolean>
Thanks
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Uninstall all versions of Java before patching to a new Version
i found this that allows all versions of java to be uninstalled before you patch to the latest version using patch management
wmic product where "name like 'Java%%'" call uninstall /nointeractive
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Generating and Printing Asset Tags
Is there a solution to generate Asset Tags with information pulled from an endpoint's inventory, and printed onto Dymo (or other) labels?
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Diagnostics Log
Hello,
We are running ivanti EPM 207.3 and are having some issues with standard users being able to pull logs. Does anyone know the rights a user needs to pull logs from diagnostics utility?
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Cannot update latest microsoft vulnerability patches
Hello to all,
I'm completely new to Landesk so I apologise if the question may be trivial.
I need to check the situation of a customer's environment who uses Landesk 9.6 and recently renewed the license.
He was using Landesk for patching Windows clients only.
First of all I need to understand if the license is correct, and I think yes:
I tried to download the latest Microsoft patches, since for what I know they were still stuck at 2015...
The download process seems to go well, but then I have this situation:
1 - on Patch and Compliance tool, I can see that some of the updates after 2015 have an icon with a question mark, some others with a red cross:
(example)
What do these icons mean?
2 - in the Patches folder, even deleting all what it was inside and re-launching the update task, the "new" downloaded patches arrive to the same date (more or less 7/2015).
I can't understand if it's a matter of license or configuration, I need to download all the new patches in order to deploy them.
Can you help me?
Thanks
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Agent installation Ubuntu 16.04
Hello everybody,
Has someone experience with agent installation on Ubuntu?
I have tried this instructions : Manual Install of 64 Bit Linux/Unix Agent
After all I successfully installed the client and the process is running.
But now the problem: I get no information about this device in our Management Suite.
I'm not sure if the scan fails or if it has problems to send data to our server. This is how the scan file looks like.
Can somebody help?
Thank you
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Multiple Alert Setting for a Client/Agent
EPM 2017.3
When I schedule a change settings task looks like I can only select one Alert Setting, I think in 9.6 we were able to mix and match (not sure), is this no longer possible in 2017.3?
tnx.
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CBA 8 X509 operation : Unable to contact the remote agent.
I try to deploy the full agent to a win7 client. Task return error code 1081
failed -- An error occurred while copying the agent software.
then I checked on the client access ip\C$ it's created folder &ldcfg& but the folder is empty.
and check raxfer.log see an error --- CBA 8 X509 operation : -2147481845 (8000070b8u) : Unable to contact the remote agent.
Thu, 22 Mar 2018 15:32:16 TIS-5LFS362 vulscan.exe /rebootifneeded /useAlternateRebootBehavior /taskid=10 returned rebootCode = -2147482239 and rebootExitCode = 1409
Thu, 22 Mar 2018 15:32:16 [Operation failed] RemoteExecute, cmd /c if not exist C:\$ldcfg$ mkdir C:\$ldcfg$
CBA 8 X509 operation : -2147481845 (8000070b8u) : Unable to contact the remote agent.
NT File Sharing : 1222 (4c68u) : The network is not present or not started.
NT File Sharing : 53 (358u) : The network path was not found.
NT File Sharing : 53 (358u) : The network path was not found.
NT File Sharing : 53 (358u) : The network path was not found.
NT File Sharing : 53 (358u) : The network path was not found.
NT File Sharing : 53 (358u) : The network path was not found.
NT File Sharing : 53 (358u) : The network path was not found.
NT File Sharing : 53 (358u) : The network path was not found.
NT File Sharing : 53 (358u) : The network path was not found.
NT File Sharing : 53 (358u) : The network path was not found.
NT File Sharing : 53 (358u) : The network path was not found.
Secure Shell : 1805 (70d8u) : An unspecified error in the protocol occured.
Thu, 22 Mar 2018 15:32:16 TIS-5LFS362 Done: retCode=-1 mStatus=4 mRetCode=1081
Thu, 22 Mar 2018 15:32:16 Task complete, status 7
What should I check to solve this problem?
Thank you.
Jira T.
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Cannot re-image a laptop
So this has been happening quite a bit here for us. At this point we are testing new builds and having to re image the same laptops.
The problem we're running into is, once the machine has been imaged. If we try to image it again, it won't get to the Landesk screens.
It goes from...
checking media presence
media present
start pxe over ipv4
to
Press F1 key to retry boot
Press F2 key to reboot into setup
Press F3 key to run onboard diagnostics
These happen with all our Dell models. Has anyone run into this? What's the underlying cause? Fix? Thanks!
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