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Patch Detection Quality Control

I'd love to understand how landesk puts together the detection on landesk patches.We are seeing many inaccurate detections that are being caught by our nessus scanneri believe these should have changed...

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Change the external IP of our Gateway appliance

We have a physical Landesk Gateway appliance in server room and due to a change of WAN Provider I need to change the external IP Address of the Gateway Appliance. We are running LANDesk Management...

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Support Tools for LDMS 9.6 SP1

Hi,Since i passed into console 9.6SP1, The support tools is unavailable.Someone had this problem ? Thank's Arnaud

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How delimit the telephone field?

Hi everybody. I have a little issue with this, i need to delimit the maximum lenght for the telephone attribute, but this blocked and can not make changes.Extra information:All data users come from an...

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Can the Remote Control Viewer be used out-of-band

Can the Remote Control Viewer be used to remote control when not connected to the corporate network? I am attempting to do this and am getting an authentication prompt that includes User name, Password...

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9.6 console unbearably slow

since updating to LDMS 9.6 & still after applying SP1, my consoles are very slow.  Often when switching between queries, clicking on pc's, selecting tasks, distro packages, or any other screen...

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Scheduled Virus Scan changes.

I'm wondering if I change when LANDESK AV is set to run a full scan, does that replicate automatically to all the matching clients or does it require a push? If I have to push it, how would I go about...

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softmon blocking an exe file - indicates it may be malware

We use a "Portable" version of google chrome here for users that need an alternate browser to prevent interference with IE as the default browser setting. we are receiving  the SoftMon popup below when...

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Is the LANDesk Management Gateway affected by CVE-2015-0235?

I have been made aware of CVE-2015-0235. Does anybody know if the Cloud service appliance management gateway is affected by this vulnerability?

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Creating a scope based on LDAP security group membership

Hi I am working on a patching solution for our servers.  we have approximately 500 servers that we need to patch on a monthly basis and where possible we would like to automate this using LANDesk.  I...

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query to show all repeating scheduled tasks by name?

the queries in LDMS obviously are focused on device info, so I am assuming this would need to be done via sql. Is there any way to query the names of all scheduled tasks & show the task name, ID,...

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Adobe Acrobat XI Distribution Package

I created a distribution package for Adobe Acrobat but I don't know how to add the license key to the package

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LDMS missing "Computer"."Owner Email"

LDMS version 9.0.3.2Application runs on Windows 2008 R2 serverDatabase runs on MS SQL 2005 Why in ANY of my device inventory records do I NOT see the Primary Owner's email address? It's blank, null,...

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GHOST glibc vulnerability for CSA

Is the Landesk CSA affected by the GHOST glibc vulnerability?   When will a patch be released? GHOST: glibc vulnerability (CVE-2015-0235) - Red Hat Customer Portal

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Console Initialization Error: Exception has been thrown by the target of an...

It happened only on one PC.On that one PC, after I installed Management Suite Console (Version 9.6 Service Pack 1), I clicked the Management Console Icon to open it up but it error out saying "Console...

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Package deployment failed with return code 16408 in LDMS 9.6

Hi @ all,in my LDMS 9.6 environment some packages failed with return code 16408.has anyone other this problem? how can i resolve this? it´s not a continous problem. Thanks for your help. Best...

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Question about Content Replication/Replicators

Can the LANDesk core server be the replicator?  I read the documentation but I'm failing to grasp the concept of why the replicator may not be the core server.   I have four offices with one preferred...

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query for installed Microsoft KB patches? 9.6 SP 1

A patch was deployed to various pc's in my environment.  During the test phase, we didn't see any major issues with it, but the patch was problematic with more pc's once it made its way to more pc's....

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What is "Build downgrade cache"?

Hi,Since upgrading to LDMS 9.60.0.244, running my collection of Licensed Software rules results in a long, long wait.  Each product runs reasonably quickly up to the last task... Build downgrade cache....

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Unquoted Service Path Enumeration

Our latest vulnerability scans turned up most machines vulnerable to unquoted service path.  Most are related to Intel drivers.    Is there any means that LANDesk can scan for this vulnerability?...

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